Skip to main content
All Collections FAQTechnical
How do I know if it's working?
How do I know if it's working?

This article describes how to confirm that you're set up correctly and earning HOV toll discounts.

Emmett Murphy avatar
Written by Emmett Murphy
Updated over 3 years ago

Confirming You're Set Up Correctly 

You can confirm that your GoCarma setup is ok simply by opening the app. At the top of the screen, you should see a blue bar with the words “Setup OK”.

If you do not, you may still need to update your app permissions. In this case, please follow the on-screen instructions to correct your setup. If you have any questions, just send us a message.

Confirming You’re Getting HOV Toll Discounts

The only way to confirm that you are receiving HOV toll discounts is to check your NTTA toll bill.

However, you can also see the reported vehicle occupancy for any vehicle you own in the Privacy -> Transactions screen.

If you see “2+” next to a toll transaction, this means that GoCarma verified that the vehicle was HOV at the time of the

Did this answer your question?