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FAQ
FAQ
Have a question about the GoCarma app? You'll probably find the answer here.
How does it work?
Where can I use GoCarma?
Where can I download GoCarma?
What's a GoCarma Pass?
Traveling to Dallas - Fort Worth?
Do I need to have a toll transponder tag to get HOV toll discounts?
What if I have more than one car?
Avoiding a GoCarma Account Suspension
Why does the app say "Out of Hours" when I open it?
Your GoCarma Account is Suspended
How can I add a vehicle in the GoCarma app?
Where can I find my toll transponder tag number?
What if someone doesn't have a smartphone?
How can I order an Occupant Pass?
How can I quickly invite someone to use the GoCarma app?
What about drivers of ride-hailing companies?
Win Prizes in Our New Travel Behavior Study
Your TEXpress Lane Transactions
Confirming Your Vehicle's Bluetooth Connection
Why GoCarma Requests Precise Location
Enable Notifications
When does GoCarma collect data?
Allow Notifications
All About Vehicles
Bluetooth Disabled
Allow Bluetooth
Update Location Setting
Location Disabled
Allow Location
What type of smartphone do I need?
How to Enable Bluetooth on Your Phone
Why does the app require Data Saver and Background Data Usage on Android?
What is Low Data Mode?
Do I need to have data enabled on my phone?
How do I know if it's working?
How do I set up a GoCarma Pass?
Does the GoCarma app drain my phone's battery?
How do I set up an Occupant Pass?
What is the difference between a GoCarma Pass and an Occupant Pass?
Who needs a GoCarma Pass?
Who needs an Occupant Pass?
What about motorcycles?
I'm confused by Location Services permissions on my iPhone.
What is Background App Refresh?
What is the latest version of the GoCarma app?