GoCarma

Still waiting for your Occupant Pass to arrive?

Where is my Occupant Pass?

Here's how to contact GoCarma to reset your password.

How to update your GoCarma account when getting a new vehicle.

This article explains what to do if you have been unable to set up your GoCarma Pass or Occupant Pass.

Here's how to ensure that you're setup ok.

Learn what each app permission request means.

This article explains what to do if you have accidentally entered an incorrect name, contact or vehicle details.

Still waiting for your GoCarma pass to arrive?

What to do if you cannot find and download the GoCarma app

Steps to take to identify why you did not get an HOV toll discount.

GoCarma only works if Bluetooth is enabled.

Help for when you have encountered a problem

Find answers and get help from Intercom Support and Community Experts

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